FAQ

 

What types of customizable apparel do you offer?

AZDesignz specializes in a variety of customizable apparel, including t-shirts, hoodies, and other clothing items. Customers can personalize these products by adding unique designs or names, allowing for a distinctive expression of individuality.

How do I customize my order?

To customize your order, simply select the desired apparel item and follow the prompts to add your personalized design or name. Our user-friendly interface ensures that the customization process is straightforward and efficient.

What is the processing time for custom orders?

Processing time for custom orders varies based on the complexity of the design and current order volume. Typically, it takes between 3 to 7 business days to create your personalized item before it is shipped.

Can I return or exchange a custom-made item?

Due to the nature of custom-made merchandise, we do not accept returns or exchanges. Each item is made specifically for you, and we encourage customers to double-check their customizations before placing an order. If there is an issue with your order, please contact us, and we will work together to resolve it.

What shipping options are available?

We offer various shipping options to accommodate your needs. Shipping times are calculated based on the destination and selected shipping method, but please note that these times do not include the processing time for custom orders.

How can I contact customer support?

For any inquiries or assistance, you can reach me through the contact information provided on our website. I am committed to providing timely and helpful responses to all customer questions.

Are there any care instructions for the apparel?

To maintain the quality of your customized apparel, we recommend following specific care instructions. Generally, it is advisable to wash in cold water and tumble dry on low heat or hang to preserve the integrity of the custom designs. Scent beads and liquid fabric softeners should be avoided.

Do you offer bulk order discounts?

Yes, we offer bulk order discounts for larger quantities. Please contact me for more information on pricing and availability for bulk purchases.